Yin Yue Curtis Chan

Background

About Yin Yue Curtis Chan

I am an adaptable Project Manager and Business Analyst with over 8 years of experience in the financial services and retail supply chain industries. I have successfully led the implementation of target operating models, established centers of excellence, optimized business processes, and managed complex system enhancement and integration projects for multinational corporations, including Hang Seng Bank, PetSmart, PartyCity, and Walgreens.I am proficient in a wide range of tools, including MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint Online, Teams), project management software (MS Project, Confluence, Jira, Asana), SQL, Slack, and Power BI.Key Achievements:Spearheaded the integration of fintech analytics software (BlackRock & InvestCloud) across digital and branch banking channels to enhance investment sales.Launched a seamless, contactless customer banking account onboarding journey with facial recognition technology.Onboarded and optimized all-in-one supply chain PLM (CBX Software) for PartyCity in just 9 months, significantly improving business processes.Led a flagship API migration project to replace legacy banking digital channels within two years, including UX/UI redesign.I am passionate about driving business growth and achieving cost-saving objectives. My expertise includes delivering complex software solutions, optimizing business processes, and implementing target operating models using Agile and Six Sigma methodologies. I thrive in environments that challenge me to improve operations, deliver value, and achieve measurable results.