Curtis Jackson

Background

About Curtis Jackson

I am a customer success specialist with over 15 years of experience in various capacities offering professional services to businesses and consumers. My core competencies include customer experience management, sales and operations, event design and delivery, and SaaS and Shopify expertise. Most recently, I was a Sales Supervisor at The Briars Resort & Spa, where I oversaw the sales team and the customer journey from inquiry to booking. I also worked as a Sales Executive at the Toronto Botanical Garden, where I collaborated with clients and stakeholders to create and execute memorable events and services in a stunning natural setting. In both roles, I built strong relationships, identified goals and solutions, and increased customer engagement, satisfaction, retention, and loyalty. My mission is to bridge the gap between sales and service and deliver exceptional value and outcomes to customers.