Curtis Porter

Background

About Curtis Porter

With over six years of experience as a team leader in various customer service roles, I have developed and demonstrated skills in customer relationship management, attention to detail, and high performance. I have led and supported teams at American Express, Shopify, and Scotiabank, delivering exceptional service to clients and merchants, resolving issues and complaints, and improving retention and satisfaction rates. I have also completed multiple certifications from LinkedIn, such as The Six Morning Habits of High Performers and Embracing Unexpected Change, to enhance my personal and professional growth. My mission is to provide excellent customer service and empower my team members to do the same, while also bringing diverse perspectives and experiences to the organization. I am passionate about acting and have studied it at the Toronto Film School, which has helped me develop my communication, creativity, and empathy skills.