Cynthia Cottrell

Background

About Cynthia Cottrell

Over the last 25 years, Cynthia has helped hundreds of private and public sector clients reimagine how work gets done. She is passionate about helping clients translate their strategy into something they can operationalise, by aligning both the tangible elements of the organisation - people, structure and process - and the intangible elements - motivations, relationships and culture. She has deep expertise in digital transformation, M&A, employee experience, strategy, organisational change and design. As the Managing Director for Mercer Pacific’s Workforce Consulting and Products business, Cynthia is responsible for strategy, execution and building a sustainable culture that delivers value to clients and continues to grow the Mercer and MMC footprint across the Pacific region. Mercer’s workforce and talent solutions have served as the backbone for critical talent frameworks, systems and processes that have powered the world of work for more than 75 years. Mercer's capabilities and solutions include organisational design and transformation, workforce strategy, HR transformation, Cloud HR, talent and leadership solutions, rewards consulting, employee experience, executive remuneration consulting, salary and benefit benchmarking, M&A advisory and learning solutions. Throughout Cynthia's career, she has held various executive leadership roles in multiple geographies. In her last role at Korn Ferry, Cynthia was a Senior Client Partner where she led the Organisational Strategy consulting business for Australia and New Zealand. Prior to joining Korn Ferry, she held leadership roles across IBM Global Business Services that included market (territory), business functional and global roles. In these roles, Cynthia was responsible for developing innovative product and service offerings; leading large and diverse teams; and closing multi-million dollar deals. Cynthia is a patent holder for a cloud-based CRM application that she developed that leverages data from multiple systems and user-generated inputs to enable personalised learner support and mentoring. Cynthia's application is currently used by the United States Army to support more than half a million soldiers and civilians engaged in training around the world.