Cynthia Espinal

Background

About Cynthia Espinal

To obtain a challenging position that will permit the use of my skills and knowledge to maximizecompany potential while developing additional knowledge and abilities. I'm a professional, who excels at managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions; Dedicated, Self-motivated achiever, experienced project manager and competent technical guru committed to success and adept at juggling multiple tasks in a high-pressured environment.SUMMARY OF QUALIFICATIONS AND TECHNICAL EXPERTISE: Ability to manage multiple projects, prioritize, and meet deadlines Ability to communicate well verbally and writing in Spanish Team Lead Experience Minor Skills in Writing User Stories and Acceptance Criteria for BA and PM User Software Testing Experience Analyzing Information Knowledgebase and Software Documentation Experience SharePoint, JIRA, TFS, Zendesk, Confluence, Asana, KompoZer, SNAGIT, RingCentral Many Years Experience 10 Years+ Experience in the Small Online Lending Industry 10+ Years Experience in Client Services and Account Management General Programming Skills Software Debugging Minor HTML Editing Skills Operating Systems: Windows Professional, Windows XP Home & Professional, Windows 7 Internet Browsers: Firefox, Google Chrome, and Internet Explorer Hardware: Laptops & Desktops, Smart Pads, IPhones, and Blackberry (Dell, Apple, Gateway, HP,etc.) Software: MS Office suite 2003, XP, 2007, 2010(Excel, PowerPoint, Word, Access),Windows Outlook 2003 & 2007, Zendesk Support Desk Software, SharePoint Social Network Friendly: Instagram, Facebook, Twitter and MySpace