Cynthia Hager

Background

About Cynthia Hager

Missouri Assisted Living Association (MALA) January 2012 – present Executive Assistant • Answer phone calls, emails and/or direct them to the appropriate person/agency • Open mail and post payments to QuickBooks • Update certifications, membership, conference, and training databases as needed • Maintain inventory of office supplies and order as needed • Create monthly membership and invoices as needed • Create mailing lists and reports from databases • Process requests for level one medication aide and insulin certifications • Send report of certifications to Department of Health and Senior Services daily • Assist in the preparations for trainings and conferences • Create conference program, brochures, name badges, update website and attendee listings • Register attendees and assist as needed at MALA sponsored conferences • Update/revise forms as needed • Participate in the train the trainer workshop to explain the paperwork process for certifications • Prepare Attendance Tracker Program prior to conference • Compline reports of conference CEU reports after conference and distribute to attendees and the Board of Nursing Home Administrators • Maintain an understanding of Missouri regulations pertaining to level one medication aide and insulin for the Department of Health and Senior Services and some Department of Mental Health • Promote membership to the Missouri Assisted Living Association • Assist Executive Director as needed