Cyril Mathews

Background

About Cyril Mathews

Occupational Health & Safety & Inspection Deep understanding and compliance with legislative requirements of the Occupational Health & Safety Act/Workplace Safety & Insurance Act, Environmental Protection Act, and Safe Drinking Water Act Documented, managed and prepared control reports in order to resolve identified issues with key recommendations Assisted with procedure, training development and delivery while maintaining metrics on health/safety performance Coordinated health/safety inspections, investigations and follow-ups to ensure completion of key corrective actions Conducted investigations of workplace injuries, work refusals, illness or complaints related to unsafe work conditions Developed/evaluated health and safety programs in order to promote the health and safety of all stakeholders Developed and proposed various recommendations to address audit findings as well as verifying compliance Facilitated legal compliance, reduce accidents and train and lead others in creating a safe work environment Lead the preparation and coordination of health and safety/wellness accreditations/and certifications Monitor and maintain vendor management sites to ensure positive contractor/client relationships Inspected facilities for possible contraventions of health, safety and environmental legislation Acted in compliance with all applicable human resources legislation policies and procedures Leadership Support & Team Training Managed health/safety training including first aid training process: training, first aid room, and accident investigations Maintained strong support for managers/senior stakeholders in areas of operations, training and administrations Provided leadership to various team members—building and fostering a team-first work environment Assisted in assessing team members and devising strategies to increase productivity/performance Customer Service & Issue Resolution Documented all issues/questions/concerns within database systems—maintaining communications procedures Expert management of customer concerns—providing comprehensive solutions via phone, email or in-person Built strong rapport by being empathic and relating to customer issues—securing trust and loyalty to brand Diffused potentially volatile situations by employing methodical negotiations techniques