Daija Carroll
Sales and Marketing Specialist at Fis
Based in Greenwood, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Greenwood
Industry
IT Services and IT Consulting
Company size
46K
Contact information
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d•••••••@fisglobal.com
Phone
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Background
About Daija Carroll
Finical Advisor • Fields Inbound calls to assist customers with their retirement benefits • Provides customer service in understanding their benefits and provides clarity on their plans • De-escalates upset or confused customers eviewed customer accounts • Assisted customers transfer services • Understood their CRM and how to effectively input orders and changes to the accounts. • Upsold customers on missing products and lines of business • Fielded inbound calls from remote office
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