Daija Randolph

Background

About Daija Randolph

With over five years of diverse experience in healthcare operations, project management, and medical documentation, I am a Regional Operations Manager (Senior Chief Scribe) at ScribeAmerica, a leading provider of medical scribe services. In this role, I oversee administrative daily operations for 34 sites and lead a team of 200 scribes and growing, ensuring high-quality and accurate documentation for physicians and patients. I have successfully reduced the time from hire to floor by 82% in four months, streamlined onboarding processes, and minimized open hours and action plans for multiple sites. I am also a Master of Science candidate in Population Health Management at Southeastern Louisiana University, expected to graduate in July 2024. I am passionate about advancing health equity and applying evidence-based research to improve population health and reduce healthcare costs. My academic pursuits align with my commitment to the Triple Aim theory, which aims to enhance patient experience, improve population health, and reduce healthcare costs. I am dedicated to making a meaningful impact by leveraging my skills in project management, healthcare operations, and documentation to contribute to the betterment of healthcare outcomes. If you share a passion for healthcare innovation, equity, and effective project management, I invite you to connect. Let's explore how my unique blend of experience and ongoing education can contribute to achieving your organization's goals.