Daisy Rico

Background

About Daisy Rico

As a Credit Specialist at Supreme Pet Supplies, LLC, I manage the credit and collections process for the company's customers, ensuring timely payments and resolving any issues or disputes. I use my skills in customer relationship management (CRM) and QuickBooks to maintain accurate records, generate invoices and reports, and communicate effectively with internal and external stakeholders. I have over five years of work experience in office operations and customer service, having previously worked as an Office Manager and a Customer Service Representative at Houston BCycle, a nonprofit organization that provides bike-sharing services in the city. There, I was responsible for overseeing the daily operations of the office, managing the payroll and accounting functions, and providing support and guidance to the staff and the customers. I am passionate about delivering high-quality service and solutions to my clients and my team, and I always seek to improve my knowledge and skills in the field of credit and office management. I value collaboration, integrity, and innovation, and I look forward to contributing to the growth and success.