Daljeet Kaur
Customer Experience Manager at Airtel
Based in India
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Seniority
Manager
Department
Customer/Client Service
Location
India
Industry
Telecommunications
Company size
104K
Contact information
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d•••••••@airtel.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Daljeet Kaur
MBA in Operations from IMT Ghaziabad (distance learning), having 10+years’ experience in Telecom sector in Customer service, Partner management, Retention, Churn management. Self-motivating seeking a management position with leadership responsibilities. I have excellent analytical, communication, presentation and negotiation skills that can be used to attain the desired targets. Patient communicator able to motivate others toward accomplishment of collaborative goals. To work for the industry with team work and dedication and achieve high career growth through continuous learning process. Core Qualifications: Strategic Planning, Process improvements, Systems implementation, Team Building, Analytical, Procedure Development, Microsoft Office, Strong familiarity with the telecommunication industry, Superior grasp of customer needs and outbound retention strategies, High organization and interpersonal skills, Good written and oral communication skills.
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