Damian Ignatov
IT Support Specialist at Sentry
Based in Vienna, Austria
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Seniority
Staff
Department
Information Technology
Location
Vienna
Industry
Software Development
Company size
423
Contact information
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d•••••••@sentry.io
Phone
5 credits+43 ••• •••• ••••
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Background
About Damian Ignatov
Almost 7 years of experience in the IT field and customer support. Have been on different technical roles all related to provide reliable service to customers in different areas like end user support, application support, onsite desktop and infrastructure support, data center support. During the years I had a chance to be from the vendor side and from the customer's side as well, which gave me full overview of the IT processes when comes up to support or deploying new solutions to the customer, or resolving ongoing problems. Taking significant role into office expansions, on-boarding new team members, process optimizations and so on. Currently I'm on technical role daily participating in incidents, change or regular requests by taking the ownership and lead them to full resolution/completion.
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