Damien Blanco

Background

About Damien Blanco

I am a seasoned IT professional with 5+ years of tech support and troubleshooting experience in the computing sector. Recognized for demonstrating a natural aptitude for client education, as well as for clear written and oral communication, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded client success and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include hardware repairs, writer evaluation, and Cloud integration. Delivering superior administration on the latter areas of expertise requires utilization of effective documentation skills, content editing skills, as well as business acumen, systems analysis, project management and tech research to support efficiency and maximum returns. Currently, I am an employee of Frontline Managed Services. In this position, I field and resolve a vast array of client tech issues using documentation and online resources, resulting in thousands of dollars saved for clients. I also implement automatic Cloud storage for users using OneDrive and Google Drive, and execute image backups and migrate OS installs from desktop devices. In addition, I educate technologically-inexperienced clients on the usage of various daily tasks and best practices in a professional and courteous manner.Colleagues describe me as a progressive, driven, down-to-earth, technical and resourceful expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 613-415-2600