Damien Douchet

Head of Group Customer Service Operations at Audemars Piguet

Based in Le Brassus, Switzerland

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Seniority

Director

Department

Other

Location

Le Brassus

Industry

Retail Luxury Goods and Jewelry

Company size

2.6K

Contact information

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Email

1 credit

d•••••••@audemarspiguet.com

Phone

5 credits

+41 ••• •••• ••••

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Background

About Damien Douchet

Multidisciplinary understanding thanks to my double engineering and management background - Over 18 years of experience including 14 in manufacturing & supply chain (watchmaking & packaging industries)- International environments experience, in Europe, North America and Asia - Strong background in process optimisation, bringing innovative outside-the-box solutions to simplify work flows while improving lead time and reducing costs- Good people skills with the capacity to work with all company levels (senior as well as workshop) and negotiate with clients (internal/external) and suppliers- Managed teams with direct authority as well as in matrix environments- Ability to analyse & summarise, with extensive experience in implementing dashboards and benchmarks as well as Cost Accounting systems to improve cost efficiency and productivity- Excellent IT/IS knowledge: ERP (SAP, Microsoft Dynamics Axapta & Navision, Proconcept, Infor M3); SQL/Databases

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