Damir Kostelac

Background

About Damir Kostelac

I am a strategic thinker with 16+ years of technical sales experience, customer-centric mindfulness, and a 'can-do' attitude. Passionate about business development and committed to ensuring the customer is at the centre of everything I do. Key Capabilities / Areas of Interest: • Customer-Centric • Business Development • Value Adding • Growth Strategies • Technical Sales • Energy Efficiency and CO2 emission reduction • Artificial Intelligence Festo Automation Consultant May 2008 – present Key responsibilities: • Drive strategic development of designated client portfolio. • Business development – identify future trends of customers and support the market development by identification of additional business opportunities. • Business development - build long-term relationships with new and existing customers. • Value-adding solutions – develop technical solutions to meet and exceed customers’ requirements. • Develop competitive advantage with a focus on process efficiency and customer benefits. • Identify and qualify/quantify leads and opportunities to turn into quotes and sales orders. • Grow sales and independently conduct price negotiations with current and new customers. Key achievements: • Retained the company’s top customers in the food and beverage industry in the wake of the heavy competition by devising a strategic approach to meet individual customer needs. • Demonstrated to a customer in the chemical industry that I/we can provide technical expertise and complete required work within the budget (an order worth approx.$250k). • Having increased customers’ acceptance and use of the new product range by demonstrating benefits to customers’ operations. • Successfully developed account plans for top customers resulting in increased sales (approx. 20-25% per customer). • Managed and developed a customer portfolio covering different industries. • Instrumentally involved in energy efficiency and CO2 reduction projects with several customers.