Damodaran Radhakrishnan

Senior Client Delivery Manager at Tigmaminds

Based in Chennai, India

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Seniority

Manager

Department

Customer/Client Service

Location

Chennai

Industry

Information Technology and Services

Company size

64

Contact information

Reveal Damodaran's email and phone

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Email

1 credit

d•••••••@tigmaminds.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Damodaran Radhakrishnan

He is a Professional connected with the Healthcare Industry in US with specific exposure to Medical Billing and brings with him 24 Years of Revenue Cycle Management experience. Has been in the Back Office Industry since the day this Industry was initiated in India. His Exposure in Medical Billing include Project Transitions, Handling End-to-End Multi Specialty Projects, Medical Billing Training and developing Managerial Professionals. Coordinating with Management in Medical Billing Operations, Client Transition, Incentive Planning, Employees Appraisals, Business Development Activities, managing complete Revenue Cycle Management, etc. Involved in preparing the process flow, methodologies and other modus operandi about setting up of BPO Units in Hyderabad and Chennai. Involved in formulating medical billing policies, procedures, checks and balances in the process flow and the necessary documentation. Involved in employees selection process, preparing test materials, giving guidelines for day to day training in the operations and developed more than 300 Medical Billing Professionals. Involved in Data conversion process and successfully converted data from Perfect Care to +Medic, Medic to Proactive and Medisoft to Medic for different projects. Played very important role in data analysis, planning, co-ordination with Software team, then matching all the financial data and other data between two software involved in conversion. Played major role in Collection Agency Project and that was the first time is been done in the industry to say in other words Collection agency work for US done outside US. Participated in Green Belt Six Sigma Training conducted by Certified Consultants in the Company. Created Unique Knowledge Database where everyone can learn entire information about Medical Billing Processes and successfully implemented the same in the Company.

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