Damon Proyer

Background

About Damon Proyer

For over twelve years I have dealt with customer-facing situations where presentation and professionalism are paramount. I have worked with high-profile customers and government contracts, furnishing me with an arsenal of knowledge and experience enabling me to provide the best service possible. I am able to delicately manage customer expectations versus contractual agreements and SLTs, maintaining an excellent relationship. I approach everything with an analytical mindset and high regard for empathy and emotional intelligence. I am extremely self-aware of my own abilities, performance and attitude, regularly maintaining my own learning/skills matrix for effective development and growth- Strong Customer focus, continually aiming to innovate, improve service, value, and exceed customer expectations- Demonstrable service delivery experience across the full customer lifecycle, with keen attention to detail- Excellent communication skills in all forms with proactive customer engagement- Self-motivated with an ability to influence and work through others - proactively leading all parties as ‘one service team.’ - Excellent relationship-building and stakeholder management skills.