Dan Andrei Gagelea

Background

About Dan Andrei Gagelea

I have over seven years experience in Customer Support, acquired while working in 5-star hotel tourism industry and in Call-Center/BPO, two years in multimedia translations, and almost one year in delivering training modules, especially soft skills, as well as hard skills. I hold a Master's degree in Communication, which boosted greatly my communication skills, and a Train the Trainers certificate, in the past few months being directly involved in delivering training to new employees. I have also delivered training modules to middle and top management, in the area of Communication & Assertiveness, Leadership, Time Management and such. I am fluent in English, familiar with business English language, and I have a medium level of Spanish. As a person, I am very sociable, hardworking, a fast learner, detail oriented, and a good team-player.