Dan Buchanan
Managing Director at Entertainment Works, Inc
Based in Albany, United States
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Seniority
Director
Department
General Business & Management
Location
Albany
Industry
Market Research
Company size
84
Contact information
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d•••••••@eworksinc.com
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Background
About Dan Buchanan
Welcome to my Professional Journey! With over 15 years of dynamic experience in Operations Management and Marketing Research, I'm a strategic thinker and team motivator. My passion lies in driving operational excellence, optimizing processes, and achieving organizational goals. Let's connect and explore how my experience can bring value to your team. Career Achievements •Market Expansion Maven: Led identification and penetration of untapped markets, resulting in a 10% revenue increase over the past three years. •Revenue Maestro: Led teams on client project trials, securing multiple new revenue streams. •Talent Magnet: Contributed to company growth by hiring 400+ team members over 18 years. •Efficiency Guru: Introduced training programs, boosting productivity by 15% and reducing errors by 35%. •KPI Wizard: Established and met KPIs consistently, recognized as the top-performing operations team for multiple years. Key Skills: Operations Management | Customer Service Management | Corporate Compliance | Team Leadership and Development | Process Optimization | Project Planning & Execution | Quality Assurance & Assessment | Cross-Functional Collaboration | Interviewing, Hiring, & Recruitment | Business Development | Strategic Planning and Execution | Change Management | Marketing Research | Brand Positioning & Strategy | Budgeting | Data Analysis | Data Visualization | New Market Expansion | Critical & Analytical Thinking | MS Office Suite | Google Workspace | SPSS Statistical Software| Policy Interpretation & Implementation | Customer-Focused Training Development
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