Dan Costich
Technical Support Level 1 at Unisys
Based in Augusta, United States
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Seniority
Staff
Department
Information Technology
Location
Augusta
Industry
IT Services and IT Consulting
Company size
23K
Contact information
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d•••••••@unisys.com
Phone
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Background
About Dan Costich
Over 10 years of solid industry experience in customer service. Especially skilled at interviewing and resolving customers’ technical issues involving hardware, systems, sub-systems and/or software applications. • Expertise in Windows XP, 7, 10, Microsoft Office 2016, including Outlook, Outlook Web Access, and shared/group folders. • Experience with Active Directory • Experience with VPN, Smart Phones, tablet support (iPhone/iPad, Android). • Expertise in desktop hardware troubleshooting. • Expertise with desktop hardware peripherals. • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's technical issues. Background investigation clearance for Public Trust (2013) HIPAA Compliance Training
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