Dan Kotsopoulos

Background

About Dan Kotsopoulos

Dan is an experienced leader in establishing best practices to achieve business results since 1995. This has included establishing workforce management strategies, processes and tools in the contact centre industry to creating project management frameworks, governance, processes, tools and templates to support the Project Management Office in the telecom, energy, financial service, insurance and not-for-profit industries. Dan has over 30 years of project management experience with formal project methodologies such as PMBOK and knowledge of agile methodologies such as Scrum, KANBAN, SAFe Lean Six Sigma and Outcome Based Delivery, as well as organizational change management knowledge using the ADKAR PROSCI framework.Dan has successfully delivered over 150 large enterprise-wide, complex programs impacting over employees with budgets ranging from $50K to $36M, 8 to 19 sites and teams located on and off shore and fully remote comprised of internal team members, contractors, consultants and vendors that helped organizations achieve their business objectives and desired outcomes.