Dan Stapleton
2nd Line Technician at Meridian Trust
Based in Peterborough, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Peterborough
Industry
Primary and Secondary Education
Company size
212
Contact information
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d•••••••@meridiantrust.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Dan Stapleton
I am a hard working IT Analyst (Field Services Engineer) with 16 years experience within the IT industry. I have worked in both the public and private sectors. I am able to quickly and efficiently troubleshoot a large amount of IT issues. Issues that I am unable to resolve at the time, i endeavour to carry out further research and information gathering to gain a suitable fix, all the while providing the customer with regular updates as to the progress. I am customer service focused and I aim to provide the best end user experience by carrying out a responsive, thorough and professional IT experience. I also value knowledge sharing with the various IT resolver teams and feel it is important to document and capture common fixes to further improve the IT service.
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