Dana Glaxer
General Manager at My Neighbor Felix
Based in Colorado Springs, United States
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Seniority
Manager
Department
Operations
Location
Colorado Springs
Industry
Restaurants
Company size
49
Contact information
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d•••••••@••••••.com
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Background
About Dana Glaxer
I am seeking an operations management position to further my career. My Neighbor Felix, Colorado Springs, CO, GM May 2023 – Current •Opened MNF branch in COS to include obtaining all pre-operational inspections and permits •Hired and trained FOH, BOH personnel and created workflow checklists and policy and procedures training manuals •Mapped all recipes to maintain inventory control •Created checklists, order guides, and set pars for all restaurant ordering operations •Set up bar and restaurant to create a welcoming and aesthetically pleasing environment •Doubled sales with restaurant pop-ups and boosted team spirit with themed day attire •Maintained a consistent guest review rating of 4.5 stars Cheddar’s Casual Café, Colorado Springs, CO, GM December 2021 – May 2023 •Partnered with Air Force Academy personnel to tailor catering menus which increased catering sales on average an additional 30k - 40k sales per period •Excelled at, and trained new hires on BOH prep to control labor cost •Mastered every kitchen station which improved moral and gained respect from the kitchen staff •Adjusted pars for food orders to appropriately accommodate seasonal volume and control inventory cost •Wrote and implemented a policy and procedures duty manual for all salaried manager positions which drastically improved order of operations •Coached and enforced all BOH and FOH EcoSure/Health Department laws ensuring a consistent pass Illegal Pete’s, Hill Boulder, CO, GM August 2019 – December 2021 •Controlled labor throughout COVID to maintain profitability •Consistently kept food cost below 29% •Consistently kept bar cost under 20% •Improved P&L and EBITA month by month •Brought the catering program back; averaged to in extra sales per week Pasta Jay’s, Boulder, CO GM June 2018 – August 2019 •In charge of training, supervising, recruiting, scheduling, and hiring staff, processing payroll, bar inventory •Updated wine list which lead to higher profits in wine sales Stout Restaurant Concepts, Denver, CO Bartender September 2014 – June 2018 •Increased existing guest list by to 5 to 15 guests per shift •Trained approximately 15 new bar and waitstaff employees •Annual bar sales averaged per year Shotgun Willies, Denver, CO Bartender January 2011 – September 2014 •Highest sales-per-hour bartender to average sales per shift) •Highest grossing patio bartender to average sales per shift) •Partnered with sommelier to develop wine program •Reorganized bar to increase efficiency •Performed physical inventory monthly
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