Dana Johnson

Background

About Dana Johnson

An initiative-taking, detail-oriented professional with over 15 years of diversified experience. Proven abilities in client relations, customer service, team building and decision making. Known for being a result oriented, empathetic client-driven elite professional with ability to work at all levels of the organization. Excellent organizational and time management skills. Committed to making sure the customer has the best end user experience. Core competencies include: Inside Sales | Manage and Escalate Risk | Customer Service | Consultation | Negotiation of Loan Terms | Loan Application Review | Quality Control | Communication | Accuracy Driven | Analytical | Critical and Strategic Thinking | Financial Data Review | Credit Data Review | Loan Document Review | Loan Officer | Mortgage Consultant / Counselor | Mortgage Servicing | Customer Resolution | Investigation | Decision Making | Strong Written and Verbal Communication | Multi-Tasker | Willingness to Learn | Attention to Detail | Adaptability | Positive Attitude | Administrative | Organizational Skills | Community Outreach | Compliance Review | Accounts Payable | File Audits |