Dana Stephens-Craig

Background

About Dana Stephens-Craig

Results-focused, dedicated and reliable Management Professional with 18+ years of experience recruiting/staffing top talent, leading/directing teams, delegating tasks, instructing/training staffs, and monitoring performance to ensure optimal productivity. Resourceful employee advocate and customer liaison with an ability to manage multiple projects simultaneously, streamline operational efficiency, develop goals, drive continuous process improvement, cultivate client rapport to improve engagement, and establish customer-focused policies and procedures. Solutions-oriented, self-motivated and top-performing team builder seeking to leverage background into a Chief Operating Officer or Senior Management role for a progressive organization in the behavioral health or medical space, focusing on improving operations, realizing mission statements and achieving growth to execute missions for social justice and improving livelihoods. Key contributions include: • Established a start-up company from the ground-up into a state-wide recognized leader in behavioral health, driving exponential growth within 5 years, along with multiple practice locations, • Increased 2 (2012) contracts to 20+(2017) large, sustainable contracts with outside behavioral health organizations. • Directed all operations within one of the largest private behavioral health companies in Georgia servicing 50% of the counties in Georgia, and developed/implemented all programs within the company including business development. • Founded 2 large, innovative private practice locations for psychiatry and therapy, and directed relationship management with large, statewide behavioral health institutions. • Developed private practice with 4,500+ patients including direct supervision of clinical staff and practice manager.