Danella Mitchell
Customer Experience Lead, Operations at Discovery Parks
Based in Paradise Point, Australia
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Seniority
Manager
Department
Customer/Client Service
Location
Paradise Point
Industry
Hospitality
Company size
407
Contact information
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d•••••••@discoveryholidayparks.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Danella Mitchell
I have over 25 years experience working in the hospitality and tourism industry in senior operational and marketing management positions. I'm a highly motivated & ambitious individual with proven track record of consistently achieving results. I have experience supporting / managing colleagues to get the best out of the people I work with to achieve positive outcomes and I am exceptional at retaining professional and long-lasting relationships with colleagues, industry peers, guests and clients. Skilled in;* Resort Management and Business Operations * Human Resources (Talent Acquisition & Management, Employee Engagement, Building Culture & Performance)* Customer Service & Experience * Business Process Improvement, Workforce Planning, Reducing Costs,* Facility Management * Marketing (the whole spectrum)* Event Management * Strategic Planning & Implementation * Pricing & Distribution Strategy * Major Projects * Capital Development
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