Daniel Borges
Customer Success Manager Latam at Vision Group Retail
Based in Uberlândia, Brazil
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Seniority
Staff
Department
Other
Location
Uberlândia
Industry
Software Development
Company size
553
Contact information
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d•••••••@visiongroupretail.com
Phone
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Background
About Daniel Borges
With over 15 years of experience leading cross-functional teams in one of the world's most recognized brands — Coca-Cola — I've built a solid track record in marketing, commercial strategy, and market intelligence. Currently serving as a Customer Success Manager LATAM at Vision Group Retail, I specialize in Customer Lifecycle Management, with a focus on B2B customer expansion, SaaS growth, and long-term account management across Latin America. My role is centered on delivering customer value through strategic digital transformation and IoT deployment, aligning our solutions with the fast-paced trends of modern retail. I work closely with stakeholders to promote product adoption, optimize the use of our platforms, and ensure high Net Revenue Retention (NRR) by actively driving churn reduction strategies. I thrive in dynamic environments where cross-border collaboration, innovation, and data-driven decision-making are key to delivering exceptional customer experiences. Beyond solving today’s challenges, I act as a trusted advisor, identifying growth opportunities, co-creating success roadmaps, and enabling customers to scale efficiently through our SaaS and hardware ecosystem.
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