Daniel Botsford

Background

About Daniel Botsford

I am an established leader, manager, and administrator with a talent for working with staff, team and clients for their professional and personal growth. I have training in areas of policies and procedures development, programs analysis and planning, community development, grant planning, and customer service operations. I am well-developed in crisis counseling, teaching, and professional mediation. I am a successful team manager with the ability to work with and direct a multi-generational staff for a variety of needs and situations. My background and education in business and human services has allowed me to lead in roles of services provider, individual/family counselor, educator, resource navigator, and program development. Specialties: • Over ten years of customer service experience. Directing and supervising in retail, private, and community management. • Four years experience non-profit agencies programs establishing SOPs, reporting, and funding to develop agency and community. • Two years of data analysis for strategic planning. • Recruiting for customer service, program operations, and services skills. • Proficient in Microsoft Office Suite 95-2007, client software databases, various PC diagnostics and network services.