Daniel Boucher

Background

About Daniel Boucher

Objective Seeking a customer service management or related position that requires extensive business-to-business customer service experience and strong organization and communication skills. Professional Profile Committed professional with strong written and oral communication skills. Proven team leader with nearly twenty years of customer-service experience, over nine of which have been in a management role, including human-resources development, contract management, account development, and process improvements. Successfully led the implementation and execution of several projects and contracts supporting nationally recognized companies. Core competencies include: Organizational Leadership Motivation and Team Building Strategic Planning Staff Development Project Management Quality Assurance Problem Identification and Resolution Interdepartmental Coordination Specialties: brand management, budgeting, business analysis, customer relations, customer service, customer support, proposal writing, purchasing, RFI, RFP, sales, staffing