Daniel Dudley

Background

About Daniel Dudley

Highly motivated experienced and accomplished service delivery specialist with over 10 years of experience in service management with a passion for improvements and results, successful implementation, migration & expansion projects as well as service desk migrations and Integration. ITIL, Prince 2 and Agile experience fully utilised to ensure efficient delivery and ongoing improvement. Experienced manager able to ensure a coercive collaborative and ultimately effective team. I have a business and enterprise degree and experience in sales as well as many years working in and developing and implementing an ITIL environment. Providing IT management and strategic direction all of which has provided me with the communication and motivation skills required to motivate a team and lead them with good and achievable technical goals to deliver the best that they can. I work to prioritise tasks and communicate those to the team to deliver on business objectives and ensure that the team are facilitated to deliver the best that they can.