Daniel Earnest

Background

About Daniel Earnest

Answering an enterprise client’s primary question: “How can you make us a success?” Closely collaborating with clients frequently uncovers new business opportunities. Tapping into long-range goals and offering strategic insights into IT solutions, I partnered with my first client as a senior technical account manager to grow contract value by 240%. Roles of increased accountability throughout my career, launched with a desktop support role more than 15 years ago, established a solid foundation for the leadership role I hold today. Learning to assimilate and adapt through a decade of contractor employment means a nimble response when trouble strikes and an insightful strategy when planning for future growth. Recognized for expertise in virtualization technologies, I define and design service solutions for Federal and civilian clients. Whether moving data to the cloud, creating computer clusters, or expanding servers, I listen to client needs and partner toward the best plan for continued company and IT infrastructure growth. Comfortable presenting to C-level representatives, defining system issues with front-line users, or orchestrating internal response, broad technical knowledge and succinct communication skills ensure equal understanding and focus across internal and external levels. Driving deliverables requires clearly defined goals and metrics. My data analysis and tracking capabilities, while addressing emerging issues and trends, enables rapid resolution and steady advancement. Diverse contract and direct employee roles solidified an understanding of corporate practices and developed a strong knowledge of Federal and military environments. Mutual understanding is paramount when leading employees, mentoring peers, or collaborating with clients. Communication techniques honed by career-long learning and sharing makes sure everyone knows the definition of success, and is committed to it.