Daniel Fonseca

Background

About Daniel Fonseca

With over 15 years of experience in Infrastructure and Operations, I worked as SysAdmin and IT Coordinator, I have solid knowledge in Microsoft environments. Currently, as an Infrastructure Analyst at RDI Capgemini, I contribute to key initiatives like IT harmonization, endpoint security, system hardened imaging and cloud provisioning. I am graduating in Cloud Computing and migrating my skills to DevOps, IaC automation and agile methodology, working with AWS, Azure, Linux, Git and Terraform During my journey, I was able to carry out activities such as: SysAdmin: Provisioning and managing Microsoft environments with high availability in hybrid infrastructure Leadership and Team Management: I joined an IT Committee, built and managed a Service Desk team Project Management: I planned and executed infrastructure projects, ensuring deadlines were met and focusing on value delivery Main results: Led the security endpoint migration for ~300 devices, being responsible for managing development, approvals with stakeholders, and deployment. Mobility: I coordinated the migration of the on-premise infrastructure, virtualizing and migrating the environment to the cloud, enabling remote work during the pandemic Collaboration: I promoted the cultural change of telephony users to Teams, with integration and training Team development: I built and developed engaged, autonomous teams capable of overcoming challenges Skills: Cloud (AWS, Azure) Operating Systems & Virtualization (Windows, Linux, Hyper-V, VMware) Automation and Scripting (Powershell, Terraform) IAM identity management (Active Directory, Azure AD, ACLs, GPOs) Collaboration (Atlassian Suite, Office 365) Networks (VPN, routing, DNS) ITSM (Incident & Service Request Management, ITAM & Asset Lifecycle Management, Change Management & Enablement, Knowledge Management, System Monitoring & Optimization) Results oriented Sense of ownership Critical and analytical thinking Problem solving Leadership and team management Effective and non-violent communication Customer relationship Adaptability Resilience Time management Proactivity Process optimization Curiosity and continuous learning Positive attitude Attention to detail Advanced level in English (Conversation)