Daniel Gross
Program Specialist at Asurion
Based in Great Falls, United States
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Seniority
Manager
Department
Information Technology
Location
Great Falls
Industry
IT Services and IT Consulting
Company size
17K
Contact information
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d•••••••@asurion.com
Phone
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Background
About Daniel Gross
My name is Daniel Gross. I am proficient in over the phone customer service, and the art of deescalating customers. I have developed several insights in how customers communicate and am willing to share these insights. I am well versed in speaking before a group of people either to present or teach. I am also aware of the demands of an organic business - an ever changing business for an ever changing market. I am very creative, some would say a visionary. I am energized by brain storming sessions and can think both inside the box (practically) and outside the box (insight-fully). I am a graphic artist, cartoonist, origamist, and creative writer. In additional I enjoy designing games as a hobby. I believe that games can be a very powerful tool in teaching people the skills needed for an ever changing business dynamic.
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