Daniel Johnstone

Background

About Daniel Johnstone

Highly motivated, results-driven Marketing & Customer Success professional with keen endeavour to acquire new skills & knowledge. A pragmatist in situational assessment with effective decision making, while adept in offering creative solutions to problem solving. Possessing excellent communication and interpersonal skills with proud values in understanding of the needs of the collective in pursuit of common goals. Extensive experience in leveraging AI & marketing automation, executing marketing campaigns, and implementing strategic planning in Customer Success roles. Passionate about all facets of marketing - particularly: brand management, consumer behaviour, and communications. All of which drives a desire to foster meaningful customer relationships that deliver lasting value. Transitioned from a career in Computer Aided Design for Engineering to Marketing & Customer Success, with a proven track record in fast-paced client-facing environments requiring rigorous attention to detail, strict adherence to KPIs & SLAs, and a collaborative mindset with cross-functional teams. Skilled in AI, Marketing Automation, Marketing Campaigns, Digital Marketing, Product Marketing, Strategic Planning, CRM & Customer Experience, Data Analytics, B2B software & SaaS. Eager to contribute to dynamic teams and drive success in Customer Success or Marketing roles.