Daniel Lamont
Senior Manager Customer Support at Opentext
Based in Waterloo, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Waterloo
Industry
Software Development
Company size
23K
Contact information
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d•••••••@opentext.com
Phone
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Background
About Daniel Lamont
With over 5 years experience as Manager of Customer Support at OpenText, I focus on empowering teams to deliver exceptional customer experiences while improving operational processes. Leveraging data-driven strategies and collaborative leadership, I work with cross-functional teams to implement standardized practices that elevate both team performance and customer satisfaction. My mission is to develop talent while driving customer success with OpenText solutions. By fostering a culture of growth and innovation, I help teams consistently exceed customer expectations. My expertise in enterprise customer support, combined with a focus on collaboration and continuous improvement, ensures both organizational and client goals are met effectively.
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