Daniel Mazur

Background

About Daniel Mazur

Over 30 years of significant Call Center Management, Marketing and Sales achievements. Served as an Operations Manager for an inbound call customer center servicing external clients. Responsible for meeting performance and quality goals. Managed as many as 400 customer service agents. Held senior level positions with high technology manufacturers of a/v products for broadcast, commercial and government applications. Marketing responsibilities also included advertising, marketing communications, creating brochures, trade show management, market research, writing specifications and applications for new products, forecasts, margin analysis, budgeting and managing product life-cycles. Sales experience includes retail, B2B and B2C direct sales, managing VAR accounts, hiring and motivating manufacturer's reps, supervising inside sales, contracts, proposals, cultivating repeat business. Experienced at teaching, training, mentoring, writing feature articles and press releases. Proactive, detail oriented, technically literate, and highly analytical.