Daniel Mongrain
Manager, Customer Success at Auvik
Based in Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Canada
Industry
Computer Networking Products
Company size
341
Contact information
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d•••••••@auvik.com
Phone
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Background
About Daniel Mongrain
Client focused senior leader with 10 years of experience in the SaaS industry, and 8 years leading teams of up to 35 people. Influential in helping accelerate a rapid growth company from 100 employees to 600+ across 3 countries. Averaged 95% customer retention rate while onboarding an additional 25% new logos per year. Regular participation in strategic consultations with Executive Leadership Teams. Collaborative and inspiring leader focused on cultivating strong team dynamics, active listening, and an environment of continuous learning and growth. Consistently striving to deliver best in class solutions to clients.
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