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Daniel Nash

Product Manager at The Guitar Center Company

Based in Westlake Village, United States

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Seniority

Manager

Department

Sales & Business Development

Location

Westlake Village

Industry

Retail

Company size

16K

Contact information

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Email

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d•••••••@guitarcenter.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Daniel Nash

As a Senior AI Product Manager, I operate at the intersection of innovation, strategy, and creativity—where transformative technologies meet thoughtful, human-centered design. At Guitar Center, I’ve led AI adoption efforts across the enterprise, including a successful ChatGPT Enterprise pilot in the contact center that unlocked a $2.7M projected revenue lift and saved the equivalent of 10+ FTEs. I also conducted ROI analysis, which helped secure buy-in and scale usage across headquarters. Currently, I’m focused on: Establishing a Model Context Protocol (MCP) layer to structure scalable AI implementation Building AI agents to extend Order Management System (OMS) functionality Standing up an AI Center of Excellence to guide responsible enterprise adoption Expanding ChatGPT licenses across HQ and leading a grassroots ChatGPT Champions group Partnering closely with EIS, Legal, and C-suite stakeholders to drive secure, strategic alignment Enabling the entire product organization to present aligned quarterly goals at the executive level Outside of product, I’m still an active composer—a discipline that informs how I lead, think, and build. I approach complex problems like compositions: balancing structure with improvisation, collaboration with vision. I believe AI shouldn’t replace people—it should elevate them. My work is about empowering teams, designing with empathy, and delivering impact through systems that scale.

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