Daniel Person

Background

About Daniel Person

18 years of experience at KYNDRYL & IBM, with 10 years on Leadership positions across Partner Ecosystem, Client Experience and Sales Support Operations - Including international assignment at IBM Slovakia & solid experience with New Ways of Working and Agile Squads. Nov/2021 - Current: Global Strategic Alliances Risk Management Leader at KYNDRYL - Implementing and driving adherence to Risk Management practices, while guiding teams to efficiently assess, control, communicate and review risks. Aug/2017 - Oct/2021: Latin America Partner Experience Leader for IBM Business Partners - Leading NPS Program (Net Promoter Score) for IBM Business Partners in LA & member of the NPS Program Governance Team for IBM Partners worldwide. Driving Enablement of Channel Ecosystem strategies and Consultancy on Operational root causes to improve efficiency. Sep/2016 - Jul/2017: Squad Leader & People Manager at IBM Brazil - Quote to Cash Software SaaS Analytics & Security / Embedded Solution Agreements & Billing Management for North America. Leading global sales transactional support squads, including team members in Brazil and Philippines. Apr/2015 - Aug/2016: Senior 1st line Manager at IBM Slovakia - International assignment at IBM Bratislava Center of Excellence, in Slovakia. Manager for Sales Transaction Support operations, supporting TSS (Maintenance Services) for Middle East and Africa clients. Previous Assignment / Travel Opportunities: Nov/2022 - Kyndryl - United States: Alliance Leadership Summit Feb/2020 - IBM - United States: Partner Experience Council & Stevie Award Winners Ceremony Apr/2019 - IBM - Mexico: Leading Design Thinking workshops with Partners Feb/2019 - IBM - United States: Stevie Award Winners Ceremony Feb/2018 - IBM - Argentina: Partner Ecosystem Business Travel Apr/2015 to Aug/2016 - IBM - Slovakia: IBM International Assignment Jul/2012 - IBM - Slovakia: Channel Incentives Project business travel Sept/2011 - IBM - South Africa: 1 month assignment as part of the IBM Corporate Service Corps Leadership Program (CSC) & Limpopo Dept. of Education Project Specialties: Global & Cross-functional Teams Leadership, Client Experience, Channel Strategies, New Ways of Working, Agile & Design Thinking, Measurements & Controls, Root Cause & Action Plans methodologies, Lean Six Sigma Yellow Belt.