Daniel Prado
Expert Infrastructures at Blue Soft
Based in Maule, France
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Seniority
Staff
Department
Other
Location
Maule
Industry
IT Services and IT Consulting
Company size
451
Contact information
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d•••••••@bluesoft-group.com
Phone
5 credits+33 ••• •••• ••••
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Background
About Daniel Prado
Proven track record in Customer Service and Account Management • Currently working for a French bank, this proactive role involves communicating in real time on the most significant vulnerabilities, which require lengthy analysis. • I advise customers, partners and global services staff on technical issues, such as complex problems and diagnostic techniques. • Take on the role of a technical leader, facilitate conference calls, manage incidents, and projects. • Field support specialist with over 15 years of professional experience in DELL EMC customer services. • Effective communicator, focused on customer advocacy, with a high degree of technical aptitude and crisis management.
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