Daniel R.

Background

About Daniel R.

Innovative technology professional with 15+ years of experience in Information Technology and operations management shaped through operative and managerial roles within various sized businesses. Adept at process optimization, cost decreasing, and establishing protocols. Expertise in technical support, team management, infrastructure design, and training. Academically founded in Business Administration and Technology with core competencies in:• Microsoft Windows (Active Directory, Group Policies) Linux and macOS system administration• Design, configure, and deploy networking infrastructure: firewalls, routers, load balancers, and switches (Cisco Meraki, HPE Aruba, and Ubiquiti)• Virtualization and container environments (VMWare, Proxmox, and Docker)• Cloud services and automation (AWS, and Azure)• Storage and backup systems (Dell SAN, EMC XtremIO, VMAX)• MDM systems (IBM MaaS360 and jamF)• Design cybersecurity policies and compliance (NIST, DOD 8570, ISO)• Microsoft Office 365 and Exchange email administration• Product life cycle, planning, budgeting, forecasting, and cost analysis• ITIL, Agile, Lean Six Sigma, and Kanban methodologies• Design technical documents, Standard Operating Procedures, and best practices• Microsoft Navision, SharePoint, SAP, Rental Tracker, and Oracle ERP/CRM suites