Daniel Raciti

Background

About Daniel Raciti

I am a Senior Leader with extensive experience across multiple industries and geographies. I am customer-centric and my decision making always keeps the customer and our staff at the centre of everything I do, this includes decision-making with an enterprise mindset. I am passionate about Diversity and Inclusion. I have proven abilities to build, develop, lead and grow commercial & service and support offerings in conjunction with regional and global leaders in both functional and matrix management models to achieve business goals. As a member of the senior commercial leadership team and site lead for ANZ, this includes the successful implementation of regional objectives and ensuring revenue targets are met, driving business optimisation, creating development opportunities for individuals and enhancing customer experience. Strengths Include: Global and internal stakeholder collaboration, networking and influencing capabilities Establishing support teams from the ground up Developing strategic plans and the ability to laterally maximise business opportunities Ability to develop leaders with proven talent acquisition and development/coaching skills Distributor and 3rd party management and support Change management Ownership and driving of customer satisfaction metrics including productivity, performance, and efficiency improvement strategies Project management Revenue, budgeting and opex control Nata and Quality Systems implementation & responsibility (ISO9001, ISO17025 ISO13485) Outstanding written and verbal communication skills