Daniel Roach

Customer Success Consultant at Innova

Based in Waterloo, Canada

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Seniority

Staff

Department

Customer/Client Service

Location

Waterloo

Industry

Business Consulting and Services

Company size

15

Contact information

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Email

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d•••••••@theinnovasolution.ca

Phone

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+1 ••• •••• ••••

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Background

About Daniel Roach

Daniel Roach is a passionate and hardworking graduate from Wilfred Laurier University, with an Honours BA in Political Science, and 10+ years experience in the Customer Service/Sales industry. For 4 years, Daniel excelled as an Operations Coordinator, where he quickly learned how to de-escalate/resolve conflict, and would constantly seek to create an inclusive and cooperative team environment, while also striving for efficiency. For the last 2 years, Daniel has been working independently as a Contract Researcher for various groups and/or persons (with a focus on the legal sector), where he conducts thorough research in a requested area and submits a comprehensive report on his findings. The variety of roles that Daniel has acted in, throughout his professional life, has greatly contributed to a robust skill set; and, has given him many opportunities to strengthen his leadership, interpersonal, and analytical skills to an exceptional degree.

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