Daniel Roth

Background

About Daniel Roth

I am a seasoned executive leading Call Center Teams through explosive growth while maximizing the bottom line for us and the Client. My expert communication is the key to execution, but it doesn’t hurt that I envision the processes and procedures needed and can bring those solutions to life for those needing to own the practice. Each hat I have worn in my career has given me critical perspectives: Sales, marketing, operations, manager, strategist, developer. Yet, experience has taught me that the bottom line, hands down value I bring lies here- I am not concerned with credit, I just want us to win - My responsiveness is so keen it is at first uncomfortable, then legendary - I speak IT, P&L, Operations, Sales, Accounting, Legal, Training, and Challenging Client fluently - I have plenty of Big Ideas, but more importantly, I execute the heck out of them - When there is a fire, I run toward it - I am a relationship ninja, just ask any client. But the trust is the foundation of it all. Making connections is how we grow, so reach out if you want to chat about business, travel or mountain biking. VERTICALS SERVICED • Construction • Technology • Health Insurance • Logistics • Food Service • Hospitality • Live Event Tickets • Mail Solutions • Not-For-Profit • Real Estate • Software • Telecommunications • Utilities • Direct Sales Specialties: • Vice President of Client Experience • Call Center Client Services Director • Call Center Operations Director • Call Center Sales • Lead Contract / RFP Negotiator • Brand Manager • PowerPoint Development • Large Scale Project Management • CRM Development & Deployment • IT Data Migration • IT Liaison for Operations • Process Improvement: Lean Systems • Program Launch: Onshore / Offshore • Turnarounds • Social Media: Strategy Development & Implementation -Twitter, Facebook, etc • Travel Management