Daniel Seong

Background

About Daniel Seong

PROFILE]#Integrity #Problem_Solving #Teamwork Highly customer satisfaction-focused IT Professional with integrity and enthusiastic personality. Set high competence with accurate and efficient problem-solving skills through IT & System Administrator experience.[IT Administrator Experience] • Active Directory: New user and Ex-employee account setting, Security Group, Distribution Group • Group Policy Management: File Access Management, GPO management • O365 Admin: user license management, email account management, MFA management, App support • Exchange: mailbox management including user mailbox, group mailbox, shared mailbox and resources, mail trace, spam filtering • Remote Desktop Support: Internal IT support to troubleshoot IT issues • Datacentre: access to the Winnipeg datacentre to manage On-premises servers • Inventory management: Laptops, Desktops, and peripherals • Applications Management: Endpoint security(Sophos, Comodo), Password Vault (Password Manager Pro, LastPass), VPN (Global Protect VPN, Sophos VPN, Pulse secure VPN)[System Administrator Experience] • AWS: VPC, EC2, IAM, S3, Storage gateway, AWS Backup, Server Migration Service, CloudWatch, Simple Notification Service • Vmware: setup vm, datacentre, edit setting, snapshot and restore, troubleshoot • Backup: Veeam installation and setting, repository management, backup schedule and monitoring, restore. • On-premises servers: Fresh install and upgrade Windows OS and Dell firm ware, exchange RAM and HDD • Linux: installed CentOS, Ubuntu, Debian, Amazon Linux OS on EC2 and VM, set network and HDD on the server, installed applications (3CX, smokeping, webservers), managed applications (FreeRadius, Aphache2)[Project Experience] • Security Access Process development • Password Management Pro migration • Post M&A IT migration (CRM, Domain) • New Endpoint Security App deployment (VIPRE to Sophos) • Set the Splunk system and develop the dashboard to enhance the visibility of syslog in Security Information Event Management (SIEM) • Quarterly Server OS update • Server Migration from VM to AWS • SmarterMail Server Upgrade • Application Upgrade: PMP, Scribe, Lansweeper, GestioIP, Veeam • Archive data on AWS using File gate way, • PRTG Probe server install & set sensors [Soft skill proficiency] • Experience in Customer Satisfaction • Strong problem-solving skills • Bilingual: English & Korean