Daniel Stiffel

Background

About Daniel Stiffel

A highly experienced Customer Relationship Specialist and Team Leader, I have a flair for fostering positive organisational cultures, and a passion for delivering exceptional customer experiences which together mobilises high performances that optimises outcomes. I am highly adept at analysing data and identifying opportunities for growth. With a deep commitment to continuous improvement, I will go the extra mile to realise organisational goals. My skills have been honed by longstanding service to the travel industry, where innovative thinking and an aptitude for teamwork has seen me solving problems in challenging environments as a matter of routine. Highlights of my career include the introduction of a new sales dynamic, where for 15 months I worked three days a week on-site with a Melbourne team to achieve a 25 per cent increase in revenue and generate a significant increase in unique visitors to the company website. During the peak of the 2020 Pandemic, I successfully pivoted from revenue management to customer support, where I was quickly promoted to a Team Leadership role with between 15 and 20 direct reports. Energetic and proactive, with a demonstrable enthusiasm for harnessing individual strengths to achieve shared goals, I can boast the mix of people skills and technical acumen essential to driving organisations forward.