Daniel Teixeira

Background

About Daniel Teixeira

With over nine years of experience in the IT industry, I currently serve as a Supportability Program Manager at Microsoft, driving impact across Visual Studio Subscriptions, Azure Dev Tools for Teaching, and Microsoft Sales Experience. My career has spanned technical advisory, program planning and delivery, operations, and customer experience, consistently focused on solving complex challenges and enabling scalable, customer-centric solutions. I have led initiatives across Microsoft technologies including SharePoint Online, OneDrive for Business, Viva Engage, and Copilot, improving supportability, operational efficiency, and cross-functional collaboration. I specialize in building global programs, implementing AI-driven support strategies, and aligning product, support, and customer success to deliver measurable outcomes. My approach is grounded in continuous learning, strategic problem-solving, and a strong belief in the power of collaboration. I am passionate about empowering teams, optimizing processes, and creating systems that scale with innovation and impact. Open to connecting with professionals who are passionate about technology, support excellence, and the evolving role of AI in customer and sales experiences.