Daniel Tibbetts

Background

About Daniel Tibbetts

As a Customer Support Operations Manager at Withings, I lead the contact center forecasting and day to day operations for a global company that invents smart products and apps that improve well-being and health. I am passionate about innovation, technology, and design, and I aim to provide the best customer experience possible.I have over 8 years of experience as a Team Manager at Nokia/Withings, where I managed retail operations and built strong relationships with clients and partners. I also have an associate's degree in general studies from Central Maine Community College. I am skilled in process improvement, retail operations, and Zendesk Explore, a reporting tool that I use to create and analyze all the metrics and data related to customer support. I am always looking for new ways to optimize workflows, increase efficiency, and enhance customer satisfaction.