Daniel Woodhead
Customer Casework Officer at Transport For Greater Manchester
Based in Manchester, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Manchester
Industry
Truck Transportation
Company size
1K
Contact information
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d•••••••@beenetwork.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Daniel Woodhead
Customer Casework Officer, Cinema Manager and Father are the three biggest roles I've had over this decade, bringing with them priceless insights and knowledge that I bring with me into any role I invest in. In my current role as a customer casework officer, I have been able to weave my customer service skills perfectly into working within the public sector. Managing expectations and working alongside the business and public to collaborate in addressing topics which need further assessment. I am hoping to further expand my career within TfGM and join upcoming projects/roles when they present themselves. As a cinema manager who worked his way there from the ground floor, I used my many years of experience and job knowledge to build a better culture and work environment from top down and delivered fantastic customer experiences myself and through staff I personally mentored. And lastly but certainly not least, being a father to a beautiful girl has taught me immeasurable patience, love and care. Seeing the world through the eyes of a Dad completely changes how I approach everything. I strive to give her everything I possibly can, and that starts with what I achieve for myself.
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