Daniela Dreoni

Background

About Daniela Dreoni

Project Management Professional with 20 years experience delivering IT Projects and Managed Services, across a breadth of industries and technologies. As a Client Success Manager, have an established track record of delivering tailored customer solutions combined with excellent people and business relationship management, derived from a proven ability to establish strong rapport at all levels of business both within the company and with customers and clients. Demonstrated ability to develop and manage projects that achieve a significant impact on customer value and brand loyalty, and drive value from company investment. Perceptive in understanding the needs of the organisation and possesses the communication skills required to negotiate at all levels. Has a proven ability to formulate technology and business solutions that align with business strategy and complements this with a strong project management background Specialties: Project Management Project Governance Program Management Service Delivery Management Business Development Mobile Device Management Intune/Autopilot Deployments Digital Retail Solutions Vendor Management Contract Formulation and Negotiation Team Management ERP Implementations ITSM Toolset Implementation Contact Centre applications Application Development Organizational Change Management Stakeholder Management Pre-Sales Bid Management Digital Transformation Projects Agile Methodologies Waterfall Delivery Operations Management Relationship Management Product Development Service Establishment and Transition Agile/SCRUM Methodologies Microsoft O365 Implementations On Prem to Cloud migration Data Migration SaaS Virus protection and data integrity